1. Introduction
HH304 is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
- Email address
- Shipping address
- Phone number (optional)
- Username/pseudo
2.2 Wallet Information
We collect your Solana wallet address for payment processing. We do not have access to your private keys or wallet funds.
2.3 Transaction Data
We collect transaction information including order details, payment amounts, and transaction signatures for order verification and customer support.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send you order confirmations and updates
- Provide customer support
- Verify transactions on the blockchain
- Improve our services and user experience
- Comply with legal obligations
4. Data Storage and Security
We use secure servers and encryption to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Blockchain Transparency
Please note that blockchain transactions are public and permanent. Your wallet address and transaction details may be visible on the Solana blockchain explorer.
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookies through your browser settings.
7. Third-Party Services
We may use third-party services for payment processing, analytics, and hosting. These services have their own privacy policies governing the use of your information.
8. Your Rights (GDPR)
If you are located in the European Economic Area (EEA), you have certain data protection rights:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
To exercise these rights, please contact us through our support channels.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
10. Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us through our support channels.